Security & Privacy

All data stored on Logeto is safe, secure, and reliable. For us, it’s the only way to do business.
We keep your data safe.

All Logeto accounts use SSL-encrypted connections by default—the same level of security used by online banks. You never send or receive sensitive information in plain-text. Additionally, industry-standard physical and remote security is administered at datacenter facilities.
Our focus is your privacy.

We care deeply about protecting the privacy of the data entrusted to us by our customers. This is one of the core values at the heart of our business. Please review our Privacy Policy for specific details.
How we stay reliable:

Logeto achieves an average 99.9% uptime. To the right are a few things we do to ensure we stay available for you whenever you need to access your information.
  • Network connectivity is provided by multiple top carriers.
  • All data is protected by hardware RAID over multiple data storage units.
  • Critical servers have redundant power supplies.
  • Critical components are deployed in (at least) redundant pairs.
Our Data Retention policy:

We take our role as custodian of your data extremely seriously. We have multiple backup systems in place to protect your data, governed by the policies shown here.
  • All backups are replicated to at least 2 physical datacenters.
  • All backup systems are tested biweekly.
  • Backups occur multiple times per day.
  • Database backups are retained for 180 days.
  • Application logs (for assisting Logeto Support cases) are retained for 90 days.
Our industry standard security practices:

Logeto systems and processes adhere to industry best practices in security.
  • Encrypted inter-server and inter-datacenter communication.
  • Sensitive data encryption in the databases.
  • Tightly firewalled and monitored servers.
  • Strictly controlled access to servers or customer data.
  • Immutable audit trail for support-related data access.
Our responsible security disclosure:

Our customers trust us with their data and we take this trust extremely seriously. The process to the right is in place for any person or organization to report vulnerabilities in the Logeto service.
  • Customers can email us a complete description of the issue to support@logeto.com. Include code samples and as much detail as possible.
  • Our security team will acknowledge receipt of the email promptly and investigate.
  • Most reports will take less than 24 hours to investigate and determine a course of action.
  • Be responsible and retain the private nature of this disclosure until the Logeto security team has responded to your submission with a timeline of any mitigation underway.
  • Logeto does not pursue any action against parties who disclose issues through this process.
  • Contact
  • Support: +420 216 216 200
  • Mo–Fr: 9:00–17:00 (Central European Time)

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